Satellogic North America LLC. Privacy Policy

SATNA North America LLC. (dba “Satellogic”, referred to as “SATNA” herein) takes the privacy of our customers, business partners, shareholders, and employees seriously. We are committed to safeguarding Your privacy while providing You with high-quality solutions.  You will find here the details of our Privacy Policy.  SATNA has established its data protection and privacy program based on the California Consumer Privacy Act (CCPA) in addition to provisions found in the European Union (EU) and United Kingdom (UK) General Data Protection Regulation (GDPR).  As local data protection regulations may differ, SATNA does monitor those differences where we operate (the United States and Canada) and as privacy and data protection regulations evolve. You will find reference to specific regional or local regulations that provide residents of those locations specific rights and require specific handling, as may be applicable, at the end of this document.

High Level Overview of our Approach to Privacy

1.We recognize and respect your privacy.  That means we only collect information we must have to fulfill our commitments and obligations to you.  If we do not need the information, we do not request it.

2.We implement technology solutions, process controls, and trained people to secure the data we do collect.

3.We do not sell your personal information – PERIOD.

4.We greatly limit who has access to your personal information to those with a job role that specifically supports a business purpose to support or fulfill our obligations.

5.We do not transact business with minors.

6.We collect information via our website (including our contact form) and via information you provide to us.

7.We have a record retention policy governing how long we retain information.  We only keep your information as long as we need to in order to fulfill our obligations to you and to meet any legal or regulatory requirements we are subject to (ie taxes, know your customer, payroll).

8.This Privacy Policy addresses all personal information we may collect across customers, partners, employees, etc.  For this reason, you may find some data references that seem odd to you; this is likely because we do not collect that type of information for your category.  For example, we do not collect job history on customers but we do for employees.

9.We do use cookies, primarily those for analytic data that are aggregated (not specific to you).  We may use some cookies to customize your experience; particularly if you have a customer portal or supplier portal account.

SATNA has always recognized data protection as an important topic for its stakeholders in the digital age and understands the responsibility that comes with the handling of personal data. This Privacy Policy describes the privacy practices of SATNA and its affiliates (together “SATNA”) related to personal data collected, used, stored and otherwise processed.  Please be aware that, depending upon your country of residence, some supplemental country terms may be applicable as detailed at the end of this Privacy Policy.


This SATNA Privacy Policy (“Privacy Policy”) is issued by Satellogic North America Inc., for itself and on behalf of its affiliates, related companies and subsidiaries (collectively “SATNA”, “We”, or “Us”) to explain the data processing practices of SATNA. SATNA processes personal data in accordance with the requirements of the law of the United States regarding confidentiality.  Further, SATNA complies with the prevailing national data protection regulations applicable to the domiciled homes of those with whom we may transact business, including specifically, Canada.  This Privacy Policy applies to personal data as defined by national data protection laws and to other personally identifiable information that You provide to SATNA (“Personal Data”). If You are a business, information about Your business generally is not Personal Data. This Privacy Policy describes how We collect and process information provided by You, Your right to determine how We collect and process Your Personal Data, and Your right to access, correct, and delete Your Personal Data. Additional details about our use of Your information with respect to specific SATNA solutions is found in the relevant terms and conditions, and other documents provided to You in the context on Your relationship with Us, which should all be read together with this Privacy Policy.


This Privacy Policy applies to the personal data SATNA processes as a data controller, i.e. as the party that determines what personal data to collect online (including in connection with SATNA websites, platform) or offline and to what end.

In addition, SATNA does not collect data from minors.


Personal data means any information relating to an identified or identifiable person. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the natural person.

Depending on the purposes detailed below, personal data processed by SATNA includes:

The Personal Data and other information that we collect varies depending on Your relationship with SATNA. Among the Personal Data and other information that We may collect is the following:


•Company details;

•Business address;

•Tax identification number;

•Telephone number;

•IP and MAC addresses and browser information;

•Email address;

•Banking details or other information needed to process payments to or from You;

•Demographic information such as Your profession, education, gender, and citizenship;

•Location information;

•Emails and written communications; and

•Other identifying information.

In any event, the personal data processed by SATNA is limited to data necessary for the purposes described in this Privacy Policy.


We collect Personal Data and other information from You in a variety of ways, including:

•the submission of Personal Data by You to SATNA through our websites;

•the submission of a paper or online order for SATNA solutions;

•the submission of a Partner or Distributor Application and Agreement;

•through the use of our websites and solutions;

•when We and You communication by email, telephone, fax, chat, or otherwise;

•provision of Your Personal Data to SATNA by SATNA’s business partners; and

•the use of Cookies.

SATNA will not contact You by telephone or email to request information such as account numbers or account passwords. We recommend that You do not open or respond to e-mails requesting this type of information and that You contact SATNA if You receive such a request.

Some browsers have a “do not track” feature that lets You tell websites that You do not want to have Your online activities tracked. At this time, we do not respond to browser “do not track” signals.


We collect and use Your Personal Data only with Your consent. You may withhold or withdraw Your consent for SATNA to process Your Personal Data. Certain Personal Data is required for Us to provide solutions to You or to meet our legal obligations, and Your withholding or withdrawal of consent to use that Personal Data may prevent SATNA from providing the services and products that You have requested. Other Personal Data is not required for Us to provide services or products to You but is used by Us to provide You with better service or for marketing, communications, and other legitimate purposes as explained in this Privacy Policy.


SATNA, Inc. will not sell Your personal information and has not sold any personal information in the preceding 12 months.


SATNA will process your personal data for one or several of the following purposes;

With your Consent

•To communicate with you, including when you request information related to SATNA products and services, and more generally to manage SATNA marketing activities;

•To ascertain your requirements and interests and provide you with the most suitable products and/or services;

•To provide you with a personalized, interactive use of SATNA websites and apps and allow you to access all their features;

To provide you with SATNA products or services

•To enable you to

◦register for an event, seminar, webinar;

◦create a user profile such as the “ALEPH ID”.

•To enable SATNA to manage its business relationships with you, (including sales opportunities, commercial offers, purchasing, contracts, orders, invoices, which may include data triggered contact forms, emails, and voice messaging data, delivery of SATNA products, support or professional services).

If you attend an event organized by SATNA, you may be asked for health information for the purpose of identifying and being considerate of individuals who have disabilities, special dietary requirements as well as other additional personal data that are necessary to be processed throughout the event.

To comply with the following legitimate interests:

SATNA takes into consideration and balances any potential impact on you (both positive and negative) and your rights before processing your personal data for legitimate interest purposes. Unless SATNA has your consent or is otherwise required or permitted to do so by law, SATNA will not use your personal data in situations where the impact on you outweighs its legitimate interest in processing your personal data:

•To improve your experience;

•To remember your settings;

•To provide you with information related to marketing activities for similar goods and products if you are already using SATNA products and services;

•To enable SATNA to manage its business relationships when you are acting on behalf of a SATNA prospect or customer (including sales opportunities, commercial offers, purchasing, contracts, orders, invoices, which may include conversational data triggered contact forms, emails, and voice messaging data, deliver of SATNA products, support or professional services);

•To manage the SATNA Anti-Bribery and Anti-Corruption and Compliance program. Within this program, SATNA may combine your personal data together with additional relevant publicly available information or personal data collected through other processing activities;

•To create anonymous data for analytics and for compliance, fraud prevention and safety.

To comply with law

•To manage SATNA legal obligations related to applicable export laws, trade sanctions, and embargoes issued, by the United States and Canada and other countries where we may have cause to conduct business, if any. This may include (i) conducting automated checks of any user registration data identified in this Privacy Policy and other information you provide about your identity against applicable sanctioned-party lists; (ii) regular repetition of such checks whenever a sanctioned-party list is updated or when you update your information; (iii) blocking of access to SATNA services and systems in case of a potential match; and (iv) contacting you to confirm your identity in case of a potential match;

•To keep your financial data with a third party payment provider (where applicable).


SATNA does not store your personal data for more time than necessary and only as long as required to fulfill the purposes set out above. Retention periods may vary depending on the data categories and the processing activities. To determine the appropriate retention period for personal data, SATNA considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which SATNA processes your personal data and whether SATNA can achieve those purposes through other means, and the applicable legal requirements:

•where SATNA is required to comply with a legal obligation, the retention period will be determined according to the applicable law;

•where you gave your consent, until you withdraw it;

•where SATNA has entered into an agreement with you or your employer, as long as the agreement is into force plus the applicable local statutes of limitations;

•where SATNA has a legitimate interest in using your personal data, for a limited period of time appropriate to ensure a fair processing of your personal data or until you object to SATNA’s use of your personal data.

Where your personal data is required to assert or defend against legal claims, SATNA will retain your personal data until the end of the relevant retention period or until the claims in question have been settled.


Your Personal Data is stored by SATNA on secure computer servers located in Ireland. We also use third party cloud providers who maintain secure environments at their global data centers.  All Personal Data is stored according to industry standards. See Security below.


SATNA websites may, in limited instances, contain links to third-party sites owned or operated by SATNA or SATNA business partners or other persons/companies. If You follow these links, You will leave SATNA’s websites. This Privacy Policy does not apply to third-party websites and You should review the privacy disclosures of those websites before using them.


SATNA does not rent or sell information but may share your necessary personal data for certain business purposes with the following categories of organizations:

•Within SATNA: SATNA is headquartered in the US with affiliates around the world. In that globalized context, SATNA may need to share your personal data for example to provide you with specific support.

•Event or marketing sponsors: SATNA may share your personal data with trusted sponsors such as SATNA resellers with which SATNA organizes events or marketing promotions. When you register for an event, SATNA may share your name, company, and email address with other participants and sponsors of the same event for the purpose of communication about the event and the exchange of ideas.

•SATNA business partners: SATNA may share your personal data with SATNA business partners such as resellers assigned to you to provide you or your employer with appropriate offers or services.

•Third parties acting on SATNA behalf: SATNA may share your personal data with third party vendors, consultants and other service providers that SATNA employs to perform tasks on its behalf (such as payment services to enable you to purchase from SATNA products or services) or to protect SATNA’s legal interests (such as in the event of a sale of assets to a third company, or a change of control or a total or partial liquidation of SATNA).

•Law enforcement: Under certain circumstances, SATNA may also disclose your personal data if required by law or if SATNA believes in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant, a subpoena, or other court order) or protect the rights, property, or personal safety of SATNA, SATNA’s customers, or the public.


When accessing a SATNA website or platform, please note that through your continued use of it, if you are located in a different country than the SATNA website or platform, you consent to the transfer of your personal data to a country outside of your own.

As part of a worldwide organization, SATNA may transfer your personal data from the US, United Kingdom or Europe (or a country that is considered as offering an adequate level of protection as adopted by the European Commission on the basis of Article 45 of the General Data Protection Regulation 2016/679 (GDPR)) to another country. This can for example happen when SATNA provides you with support services. SATNA continually monitors the circumstances surrounding any transfer in order to ensure that these transfers maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the CCPA and relies on the Data Processing Agreements in the absence of an adequacy designation.

Within the SATNA Group and Overseas

SATNA may transfer Your Personal Data for purposes laid out in this Privacy Policy to other members of the SATNA Group, some of which may be located outside of the US data center location. Transfers to a SATNA Group member located in the European Union satisfy the requirements under the General Data Protection Regulation and other applicable law.

To Other Third Parties

From time to time, SATNA may also transfer Your Personal Data to third parties for purposes laid out in this Privacy Policy and as permitted by applicable law. SATNA transfers Personal Data to third parties only where the third party: (a) has provided satisfactory assurances that it will protect Personal Data consistent with this Privacy Policy; (b) has signed an agreement with SATNA that addresses the transfer and handling of Personal Data; or (c) is located in a country that has reciprocal data protection policies and provisions to provide a comparable level of data security.


Depending on the applicable data protection laws, you may have some or all of the following rights with regard to your personal data:

•access your personal data;

•request the rectification, completion, update or erasure of your personal data;

•restrict processing;

•obtain a copy of your personal data stored by SATNA;

•object to specific processing of your personal data if that processing is based on legitimate interests; and

•data portability.

We may impose reasonable restrictions on requests for access to or to correct Your Personal Data in accordance with national law, as applicable.  If You request deletion of Your data, We may not be able to provide solutions to You. We are permitted to keep certain of Your Personal Data in order to meet our legal, financial, audit, and business needs, even if You request its deletion.

In addition to these access and deletion rights You may have the right to object to specific data processing and request for restriction of the processing, as well as a right to data portability. Moreover, subject to this Privacy Policy, You have the right to withdraw consent at any time and the right to lodge a complaint with the competent supervisory authority.

If you have an account, you can exercise your rights by logging on to your account. Otherwise, you may exercise your rights by submitting your request


To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

•Submitting a request at; or

•Sending an email to

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable consumer request related to Your personal information. You may also make a verifiable consumer request on behalf of Your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

•Provide sufficient information that allows us to reasonably verify You are the person about whom we collected personal information or an authorized representative; and

•Describe Your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Deletion Requests

You have the right to request that SATNA, Inc. delete any of Your Personal Information that we collected from You and retained, subject to certain exceptions. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will delete (and direct our service providers to delete) Your Personal Information from our records, unless an exception applies.

We may deny Your deletion request if retaining the information is necessary for us or our service provider(s) to accomplish any of the following.

•Complete the transaction for which we collected the Personal Information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.

•Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

•Debug products to identify and repair errors that impair existing intended functionality.

•Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

•Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

•Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.

•Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with us.

•Comply with a legal obligation.

•Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

Access to Specific Information

You have the right to request that SATNA, Inc. disclose certain information to You about our collection and use of Your Personal Information over the past 12 months. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to You:

•The categories of Personal Information we collected about You;

•The categories of sources for the Personal Information we collected about You;

•Our business purpose for collecting that Personal Information;

•The categories of third parties with whom we share that Personal Information;

•The specific pieces of Personal Information we collected about You (also called a data portability request); and

•If we sold or disclosed Your Personal Information for a business purpose, two separate lists disclosing:

◦sales, identifying the Personal Information categories that each category of recipient purchased; and

◦disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

We cannot respond to Your request or provide You with personal information if we cannot verify Your identity or authority to make the request and confirm the personal information relates to You. Making a verifiable consumer request does not require You to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.


SATNA has implemented technological and organizational measures to safeguard Your Personal Data from unauthorized or improper access or use during collection and while it is in our possession. Sensitive information (such as gender, ethnicity, financial information, and account data) is subject to heightened security measures. You should also take measures to safeguard Your Personal Data by maintaining the confidentiality of Your username and password, logging out of SATNA websites, closing Your web browsers when You have concluded Your online activities, changing Your passwords regularly, and not providing Your Personal Data to persons that are unfamiliar to You.

SATNA and You may communicate by email or chat and these communications may at times contain Personal Information. We do not intercept or disclose the contents of email and chat communications in the absence of a warrant or court order or if not required as part of an ongoing investigation; however, these communications may not be secure. We recommend that You do not send sensitive information (such as gender, ethnicity, financial information, and account data) by email or chat, and we will not ask You to provide such information in this manner.


In order to improve your browsing experience on SATNA websites, SATNA uses cookies or other similar technologies that may process your personal data.  Cookies are small text files that are sent to Your computer so that our websites can remember the settings and information that You submit, so that You don’t have to re-enter them when You visit the website again or visit a new page on the same website. We also use Cookies to measure how You use our websites so that We can make sure that they meet Your needs. The first time You visit one of our websites, You will receive notice about our use of Cookies. You can control whether or not Your computer accepts Cookies, by adjusting Your browser’s settings (for example, under the “Internet Options”, “Settings” or “Preferences” feature of Your browser). Please, note, however, that refusing to accept Cookies may affect Your experience using our websites. For more information about how to manage or delete Cookies, please go to the website

Depending on the website, SATNA uses different types of cookies:

•Strictly necessary cookies are always used, are essential for you to properly browse the SATNA website or platform and cannot be switched off. For example, they allow you to save your personalization settings (choice of language, presentation of a service).

•Functional cookies are used in order to improve the performance of the SATNA websites, to provide you with optimized features and a more personal experience by collecting information when you visit a SATNA website. Some of them, that are solely performance cookies, collect aggregated information that are therefore anonymous.

•SATNA does not presently place advertising cookies.


SATNA uses reasonable efforts to comply with the terms of this Privacy Policy and applicable law regarding the processing of Your Personal Data. Except as provided by applicable law, SATNA shall not be responsible for direct or indirect damages that may result from non-compliance with this Privacy Policy.


We will not discriminate against You for exercising any of the rights granted to You by your national or regional data protection regulation. Unless permitted by the applicable data protection regulation, as applicable, we will not:

•Deny You goods or services;

•Charge You different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties’

•Provide You a different level or quality of goods or services; or

•Suggest that You may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer You certain financial incentives permitted by the applicable data protection regulation that can result in different prices, rates, or quality levels. Any regulation permitted financial incentive (currently provided for under the CCPA) we offer will reasonably relate to Your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires Your prior opt in consent, which You may revoke at any time.


SATNA is committed to ensuring the privacy of personal data: You can contact the SATNA Data Protection Officer via if:

•you have any questions about this Privacy Policy;

•you encounter any issue when having access to your personal data or related to your rights as described above;

•you believe that SATNA is not complying with the applicable local data protection laws of your country;

•you have a reason to believe that the security of your personal data has been compromised or misused.

When you want to report a claim by lodging a complaint to the SATNA Global Data Protection Officer, you will need to send a letter to the address mentioned at the end of this Policy or submit your claim using the email address referenced above containing (in addition to the information required by the form and depending on the type of rights) the name or reference of the concerned processing and any additional information as reasonably requested by the SATNA Data Protection Officer.

If your usual place of residence is in European Union, Lichtenstein, Norway or Iceland, you have a right to file a complaint with your local data protection authority.


This Privacy Policy may be updated from time to time in accordance with SATNA requirements and circumstances, or where required by applicable laws and regulations so please check back periodically for updates. SATNA may change this Privacy Policy at any time without prior notice. All changes are effective immediately after they are posted on SATNA’s websites.  If major changes occur to this Privacy Policy, SATNA may post a notice on the SATNA website or the platform.

Version 1.0

Last modification: 15 March 2022



Depending on where you are living, some additional terms as detailed below may be applicable to you. Where the Privacy Policy refers to “personal data”, it shall be interpreted, as applicable, to mean “personal information” as defined by the applicable data protection law.


Under the Personal Information Protection and Electronic Documents Act (PIPEDA) applicable to Canadian residents and the California Consumer Privacy Act (“CCPA”) applicable to California residents, you are entitled to benefit from the following additional provisions regarding your personal information.

What are the Categories of Personal Information Collected

The categories of personal information SATNA collects about Canada and California residents are identifiers listed in the following categories of Personal Information designated with “Yes” in the “Collected” column from its consumers within the last twelve (12) months:




A. Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.


B. Personal Information Categories – as listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.


C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).


D. Commercial information.

Records of personal property, solutions purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.


E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.


F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.


G. Geo-location data.

Physical location or movements.


H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.


I. Professional or employment-related information.

Current or past job history or performance evaluations.


J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.


K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.


L. Equipment information.

Information about Your internet connection, the equipment You use to access our Website, and usage details.


Personal information does not include:

•Publicly available information from government records.

•Aggregated consumer information.

•Information excluded from the CCPA’s scope, like:

•health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data (only in the case of employees); and

•personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

SATNA, Inc. will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing You notice.

What Are Your Rights And Choices

You have the right to request that SATNA discloses to you certain information about SATNA’ collection and use of your personal information over the past twelve (12) months. That information includes:

•The categories of personal information SATNA collected about you;

•The categories of sources from which SATNA collected your personal information;

•SATNA’ business or commercial purpose for collecting, or sharing your personal information;

•The categories of third parties with whom SATNA shares your personal information, if any;

•A copy of your personal information and a list of recipients, as applicable.

To exercise the rights described in the Privacy Policy you can call SATNA toll free (in the US only) at (888) 337-0030 or submit the request to

Only you, or a person, or a business entity registered with the California Secretary of State to conduct business in California that you authorize to act on your behalf, may make a request related to your Personal Information. The request must provide enough information to allow SATNA to 1) reasonably verify you are the person about whom SATNA collected Personal Information or an authorized representative and 2) enable SATNA to properly understand, evaluate, and respond to it. Making such a request does not require you to create an account with us. SATNA will only use personal information provided in a request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will make all reasonable efforts to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform You of the reason and extension period, not to exceed ninety (90) days, in writing.

If You have an account with us, we will deliver our written response to that account. If You do not have an account with us, we will deliver our written response electronically or, if unavailable, via postal mail.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to Your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell You why we made that decision and provide You with a cost estimate before completing Your request.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please submit a request at


SATNA will not discriminate against you (for example by denying you products or services, charging you a higher price or giving you a different level or quality of service) for exercising any of your CCPA rights.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which SATNA collects and processes your personal information, your privacy choices and rights under California law or wish to exercise your privacy rights, please do not hesitate to contact SATNA at:

SATNA ATTN: Data Protection Office

210 Delburg Street

Davidson, NC 28036-8655 USA

Or by contacting the SATNA Data Protection Officer via email at